FAQ
Straight answers, before you even ask.
The questions every business owner asks me, answered the way I'd answer them across a table. Something missing? Just ask.
How much does a website cost?
A custom small-business website is $500 one-time, and it’s yours outright. Prefer nothing down? The Website plan spreads it over a year at $65/month including hosting and monthly edits, and you own the site after year one. Bigger builds — online ordering, booking systems — are quoted individually, in writing, before any work starts.
How long does it take to build?
Most single-business websites are designed, built, and live within two to three weeks of our first conversation, assuming photos and business details come together smoothly. You’ll see the site as it takes shape, not just at the end.
Do I actually own my website?
Yes. Pay $500 once and it’s yours from day one. On the Website plan you own it after the 12-month term. On Growth and Everything plans, ownership transfers to you after the term. Your domain name is always registered in your name from the start, so it’s yours no matter what.
Do you use templates or AI page builders?
No templates. Every site is designed for your business — your colors, your photos, your words. I use modern tools to work fast, but nothing is a fill-in-the-blanks theme you’ll see on someone else’s site.
What’s included in hosting for $25/month?
Fast, secure hosting with SSL, security monitoring, and daily backups, month-to-month with no contract. On the Website, Growth, and Everything plans, monthly content edits are included too — need hours changed or a photo swapped, just send a message.
What is the SEO plan, in plain English?
For $250/month, month-to-month: I manage your Google Business Profile, keep your name, address, and phone consistent across the web, tune your pages as search engines change, help with customer reviews, and send a plain-English monthly report. No lock-in — you stay because it works.
What is AI SEO and do I need it?
People increasingly ask ChatGPT, Siri, and Google’s AI answers for recommendations instead of scrolling search results. AI SEO ($250/month, month-to-month) makes your business easy for those systems to find, understand, and quote: structured data, pages that answer real questions plainly, and consistent business facts everywhere AI looks. Nobody can promise an AI will recommend you — anyone who does is guessing — but you can make yourself the easiest business to recommend.
Can I cancel whenever I want?
Hosting, SEO, and AI SEO plans are month-to-month — cancel anytime. The Website, Growth, and Everything plans run 12 months because they include a full website build up front; after the term you’re free to go, and the site goes with you.
What happens after I send the contact form?
I read every message myself and reply within a few days with honest next steps — no auto-responders. If what you need isn’t something I’m the right fit for, I’ll say so and point you somewhere better.
Do you work with businesses outside the Southtowns?
The Buffalo Southtowns are home — Hamburg, Orchard Park, East Aurora, Springville — but I work with small businesses across all of Western New York. Since everything happens online and by phone, distance is rarely a problem.
My website is with another company. Can you take it over?
Usually, yes. If you’re on the Hosting plan or above, I’ll handle the move — domain, files, and email pointing — as part of getting you set up, and your site won’t go down during the switch.
Will my website be accessible?
Yes — every site I build follows the same accessibility standards as this one: keyboard navigation, screen-reader-friendly structure, contrast-checked colors, and reduced-motion support, tested against WCAG 2.1 AA. It’s part of the build, not an upsell.
Still wondering about something? Ask me directly